Privacy Policy

KOTA BREAD & FOOD SDN BHD

Version 1.0 | Effective Date:8th April 2025

1. Introduction

This Privacy Policy governs the use of the Kota Bread Mobile App for sales developed by TSR Tech Services Sdn Bhd.

The App is strictly for internal use by authorized personnel, including our distributors and sales representatives. It is not intended for public use.

2. Data We Collect

We may collect the following categories of personal data:

• Full name and identification number
• Contact information (e.g., phone number, email)
• Geolocation data (for route and delivery tracking)
• Device and login credentials
• Employment details and staff ID

3. Purpose Of Data Processing

Your personal data is processed for the following purposes:

• To authenticate and manage user access to the App
• To assign, track, and verify delivery and sales activities
• To monitor workforce performance and safety
• To maintain accurate internal records and ensure compliance

4. Data Disclosure

Your personal data will not be shared with third parties except:

• Internally within KOTA BREAD & FOOD SDN BHD on a strict need-to-know basis
• When required by law, regulation, or legal proceedings

5. Data Retention Policy

We retain your personal data only as long as necessary to fulfil the purposes stated above or to comply with legal obligations.

6. Data Security Measures

We implement strong security measures, including:

• Data encryption
• Access restrictions
• Secure authentication mechanisms
• Regular reviews of our security protocols

Please note that no method of digital transmission or storage is entirely secure.

7. Your Rights Under Malaysian Law

Under the Personal Data Protection Act 2010 (PDPA), you have the right to:

• Access and correct your personal data
• Withdraw consent for processing (subject to conditions)
• Request information about how your data is used

8. Policy Updates

We may update this Privacy Policy from time to time. Significant changes will be communicated through official internal channels or via the App.

9. Contact Us

If you have any questions about this policy or wish to exercise your rights, please contact:

Data Protection Officer
KOTA BREAD & FOOD SDN BHD
Email: admin@kotabread.com
Phone: +60 175 558 244
Website: www.kotabread.com